Unity 5.0

Answered Question
May 21st, 2008
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This is regarding a Customer question, due to they plan to move from Exchange to Gmail, they would like to know if Unity will support Gmail?


There is none mention about any other message service than Exchange or Domino, does somebody have any idea?


Or Unity 5.x supports only Exchange and Domino?


Thanks in advance!

Correct Answer by Jaime Valencia about 8 years 10 months ago

ok, i never meant to be rude =). usually what we always say on this situation is that Cisco documents what is supported. If it's not in the list, then it's not supported.


if you don't find a document that mentions it's supported then the main cause is because it cannot inter-operate with the other product or because the BU has never done testing to tell if it will work, this is a usual scenario for stuff like antivirus in which you can try it, but if it breaks something and you want help TAC can ask you to un-install it if it's not on the supported list.


another common scenario i've seen is people using line groups for AC, the AC config guide never includes line groups. again "what is documented is what is supported" applies, though on that case they did added a note on the SRND due to the high amount of guys still trying to do it the other way


if u need help on UC products on the future don't hesitate to contact me directly


HTH


javalenc


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Christopher McAlpin Wed, 05/21/2008 - 10:38
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Yeah, Cisco Unity is only supported with IBM Domino, Microsoft Exchange, and there is a third party app that allows it to work with Groupwise.

Jaime Valencia Wed, 05/21/2008 - 10:49
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    2011

Milady


that information is correct, BTW you should seek this information using internal channels, not thru NetPro


javalenc

mmasis Wed, 05/21/2008 - 11:33
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  • Cisco Employee,

Excuse me!

But I use Netpro as the last resource when I don't get any information on CEC, CCO, newsgroups, Topic, etc.

But anyways I thank for the help!


mmasis Wed, 05/21/2008 - 11:45
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  • Cisco Employee,

Thanks again!

I mean that the information only mention those applications but is not specific for other ones. So for me it should say in a note something like "It does not support any other type of tools or applications than Exchange and Domino" so that could exclude the other applications.


Have a nice day!


Correct Answer
Jaime Valencia Wed, 05/21/2008 - 11:54
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    2011

ok, i never meant to be rude =). usually what we always say on this situation is that Cisco documents what is supported. If it's not in the list, then it's not supported.


if you don't find a document that mentions it's supported then the main cause is because it cannot inter-operate with the other product or because the BU has never done testing to tell if it will work, this is a usual scenario for stuff like antivirus in which you can try it, but if it breaks something and you want help TAC can ask you to un-install it if it's not on the supported list.


another common scenario i've seen is people using line groups for AC, the AC config guide never includes line groups. again "what is documented is what is supported" applies, though on that case they did added a note on the SRND due to the high amount of guys still trying to do it the other way


if u need help on UC products on the future don't hesitate to contact me directly


HTH


javalenc


if this helps, please rate

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