- Cisco Employee,
This is regarding a Customer question, due to they plan to move from Exchange to Gmail, they would like to know if Unity will support Gmail?
There is none mention about any other message service than Exchange or Domino, does somebody have any idea?
Or Unity 5.x supports only Exchange and Domino?
Thanks in advance!
ok, i never meant to be rude =). usually what we always say on this situation is that Cisco documents what is supported. If it's not in the list, then it's not supported.
if you don't find a document that mentions it's supported then the main cause is because it cannot inter-operate with the other product or because the BU has never done testing to tell if it will work, this is a usual scenario for stuff like antivirus in which you can try it, but if it breaks something and you want help TAC can ask you to un-install it if it's not on the supported list.
another common scenario i've seen is people using line groups for AC, the AC config guide never includes line groups. again "what is documented is what is supported" applies, though on that case they did added a note on the SRND due to the high amount of guys still trying to do it the other way
if u need help on UC products on the future don't hesitate to contact me directly
if this helps, please rate