smartnet

Unanswered Question
May 22nd, 2008
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As Cisco think its funny to ship out routers with old firmware and then charge you if you want to put the current release on it, whats the cheapest smartnet I can get away with for access to downloads?


Thanks.

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donovan222 Thu, 05/22/2008 - 05:17
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I thought that if you bought the router new that it was covered for downloads for the first year. When did that change?

davieshuw Thu, 05/22/2008 - 05:27
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na, nobody at cisco support will speak to me without smartnet.

sheepate Thu, 05/22/2008 - 05:34
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Not sure how the smartnet is written out, but if its a new Router covered under warranty, you can call into TAC and have them publish the image for you.


Takes a bit longer, but you should be able to get the upgrade you need.


HTH.

davieshuw Thu, 05/22/2008 - 05:36
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yeah tried, they wont speak to me unless i have smartnet

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