CUCM 4.2(3) WWW servc stops intermittently- Cannot administer CUCM via Web

Unanswered Question
May 22nd, 2008

Recently we receive the errot in the event viewer

"The World Wide Web Publishing Service service terminated unexpectedly "

whne this happens we are restarting the service. We have recently added about 2 more administrators that use Call manager. Has this happened to anyone else?

I have this problem too.
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ivillegas Wed, 05/28/2008 - 05:09

These event messages are being generated by the Indexing Service and you can just ignore them. These are cosmetic and there is no action required to remove them.

mdury Wed, 05/28/2008 - 05:29


I should have mentioned in the thread, but what is happening is we cannot access teh CCMADMIN Webpage until we stop and start WWWW

This is happeneing more frequently since we have added more administrators

nicocerti Wed, 05/28/2008 - 06:47

Hi Michael

I had a similar problem with CCM 4.2(1) and i solved with an upgrade to 4.2(3)sr3a. When this issue started, I apgrade to 4.2(3)sr1a and it didnt work, so if you have the same version, go directly to 4.2(3)sr3a.

I hope it helps.


mdury Wed, 05/28/2008 - 08:45

We are actually running CUCM 4.2(3)ES41 (we need this for some IPIP Gateway issues)

OS Image Value: 2000.2.7

OS Service Release Value: 2000.4.4aSR10

OS Upgrade Value: 2000.4.4a

SQL2K Service Pack Value: SP4


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