I have some phones at our Guam location that are not loading the newest firmware across the WAN from our CCM publisher server.
They should be updating to SCCP41.8-3-4SR1S but they are stuck on either 7.0(3.0S) or TERM61.DEFAULT.
Since these phones are in our Guam location they are far away from our CCM publisher server which is in San Diego, CA.
Everything is withing Cisco specs for a VOIP deployment.
If I jack in a phone to our network here in San Diego it will upgrade properly and then I can ship it to Guam and of course it boots up properly with the current firmware.
Has anybody had a problem like this before?
We have phone in Hawaii and Mexico as well and they upgrade just fine.
If your remote router is already providing dhcp to the phones, and you want to serve the files out of the flash out there, you can change the opt 150 address to be the router, and make sure you are serving the file from the router flash with the tftp-server flash:[phoneload], reboot the phone and it should pick up new setting and go look for the load. Or, you can manually change the tftp server address in the phone network settings. You can do tftp debugs on the router to see what is going on if you need to.