I'm having hard time to make my voice recorder works with CME.
The CME is connected to port 5 on a 3560 cisco switch while the Exacom voice recorder is connected to port 30.
Here is the command i passed in the cisco switch:
monitor session 1 source int gi0/5 both
monitor session 1 destination int gi0/30
The voice recorder is able to recorde only one end of the call. I'm wondering if i need to add certain commands on either the cisco switch, or the CME.