I am trying to get into the greeting management system. I defined 298 under call handling and associated it with promptmgmt application. However when I call 298 from a phone I get a busy tone. It seems like I am missing something, but what? We are using 200 for AA and 299 for pilot number.
Check your dial peers...You should have a dial peer similar to the following
dial-peer voice 298 voip
description GMS dial-peer
session target ipv4:x.x.x.x [ip of cue module]
session protocol sipv2
Hope that helped