In CallManager or CallManager Express, a route-point or dial-peer would be configured with a number associated with CUE. The script would simply play a "Goodbye" prompt and terminate the call (Accept, Play Prompt, and Terminate steps). Cisco Unity Express defines a system voice mail operator where calls are redirected if a caller does not respond to voice mail menus, or does not hang up after leaving a voice mail for a subscriber. The voice mail "operator" is triggered when the following voice mail prompt is reached: "If you have a mailbox on the system please press # or you will be transferred to the operator." Refer the bug âCSCsa92835â.