html starting a call

Unanswered Question
May 23rd, 2008

Hi !


have you tryied to make a HTML page send a "click to talk" then an IPCC agent start a call to the client automatically ?


where can I findo information about how to do that ?


I'd like to have an example..


Thanks.

Andrei.

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andrei.goncalves Thu, 05/29/2008 - 10:55

Thanks for the information.


But I was looking for some example... an html example.. and an .aef script..


Thanks.

Andrei.

adignan Sun, 06/01/2008 - 15:34

There is a sample .aef and html script for click to call in the CCX 5.0 Script Repository:


http://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco.com%2Fen%2FUS%2Fprod%2Fcollateral%2Fvoicesw%2Fcustcosw%2Fps5693%2Fps1846%2Fproduct_implementation_design_guide0900aecd80662ce9.zip&pos=1&strqueryid=1&websessionid=fxeDf7qSBf53U1GdnYe_71F


The scripts are:


webcallback.aef

webcallbackQueuing.aef


adignan - CDW


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