05-23-2008 06:31 AM - edited 03-15-2019 10:50 AM
Hi to all,
I have this problem:
I installed a UC520 (IOS 12.4(11)XW6) with six 7960 phones.
On 3 of this phone I configured a DN with overlay for incoming call.
At the first incoming call on the BRI the 3 phone ring normaly, but at the second incoming call the phones don't ring but swhow only the call on displays.
This do not occur if the first call is outgoing.
Why, how can I resolv it?
here the configuration of one of this phones:
ephone-dn 2 dual-line
number 90 secondary 31999999
pickup-group 234
label Linea 1
description Linea 1
name Linea 1
call-forward noan 999 timeout 180
no huntstop
hold-alert 30 originator
night-service bell
!
!
ephone-dn 3 dual-line
number 91 secondary 31999999
pickup-group 234
label Linea 2
description Linea 2
name Linea 2
call-forward noan 999 timeout 180
no huntstop
hold-alert 30 originator
night-service bell
!
ephone-dn 15 dual-line
number 206 no-reg primary
pickup-group 234
label Nadia - 206
description USER6 - 206
name Nadia - 206
call-forward busy 999
call-forward noan 999 timeout 60
no huntstop
!
ephone 7
device-security-mode none
mac-address 0007.0E57.0CF0
after-hour exempt
username "user1" password user1
paging-dn 1
type 7960
button 1f15 2o2,3 3m10 4m11
button 5m12 6m13
night-service bell
Thank you very much
Augusto.
Solved! Go to Solution.
05-23-2008 08:07 AM
Like that it's a bit confusing. As you know there is not really a linea 1 and 2 on ISDN BRI, it's the same number supporting two calls.
Something like that would be easier to understand:
ephone-dn 2 dual-line
label Esterna
number 31999999
call-forward busy 90
huntstop channel
ephone-dn 3 dual-line
number 90
ephone 7
button 2c2,3
Note "c" separator instead of "o", that will give you call waiting on overlay.
05-23-2008 07:23 AM
Augusto, when a shared line is active on a phone, subsequent calls on the same line will be given only to the phone that has the first call active. The I see that you seconda is on both DN 2 and 3, watch out because that deos NOT make DN 2 and 3 to ring at same time, it makes them ring alternatively.
To avoid that, you have two choices, one is for the shared/overlay DN set cfb to another DN, and huntstop channel. This second DN is also in overlay on all the phones.
Or you can try a tcl/ivr service that I wrote to ring multiple phone simultaneously:
05-23-2008 07:41 AM
OK, problably is enought first solution, so if I understand is something like this:
ephone-dn 2 dual-line
number 90 secondary 31999999
label Linea 1
description Linea 1
name Linea 1
call-forward busy 91
call-forward noan 999 timeout 180
huntstop channel
!
ephone-dn 3 dual-line
number 91 secondary 31999999
label Linea 2
description Linea 2
name Linea 2
call-forward busy 90
call-forward noan 999 timeout 180
huntstop channel
!
!
ephone 7
button 1f15 2o2,3 3m10 4m11...
Thank a lot.
Augusto.
05-23-2008 08:07 AM
Like that it's a bit confusing. As you know there is not really a linea 1 and 2 on ISDN BRI, it's the same number supporting two calls.
Something like that would be easier to understand:
ephone-dn 2 dual-line
label Esterna
number 31999999
call-forward busy 90
huntstop channel
ephone-dn 3 dual-line
number 90
ephone 7
button 2c2,3
Note "c" separator instead of "o", that will give you call waiting on overlay.
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