Create process error : \\<ip address of the IPCC>\DESKTOP_CFG\Desktop\Agent

Unanswered Question
May 23rd, 2008

New install of 3.5.4sr2 with CM4.2.3sr1


When I run:


\\10.0.24.20\DESKTOP_CFG\desktop\InstallManager


I get Create process error : \\10.0.24.191\DESKTOP_CFG\Desktop\Agent


I don't have a 10.0.24.191 in my network. What is this ip address suppose to refer to?


I did a search and found


Switch CTI Server A=10.0.24.191

Switch CTI Server A Type=IPAddress

Switch CTI Port A=42027


So shouldn't my cti server refer to my Callmanager server. Has anyone had this problem and how do I fix this?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
ebreniz Thu, 05/29/2008 - 11:23

try the following steps:

First remove the association with IP phone and/or device profile for the user in question.

Second, remove the CTI enable checkmark and click update.

Then delete the user in AD. If you have a resource already deleted and still show up as ICD resource, add back the user in AD


http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801f978a.shtml

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801ecf61.shtml


aamercado Fri, 05/30/2008 - 06:44

Actually, I had to follow the procedure "changing IP address" in the admin quide to fix this but thanks for your reply anyways.

Actions

This Discussion