cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
274
Views
0
Helpful
1
Replies

Agents get logged out if they miss a call

dconstantino
Level 4
Level 4

I know in the past there is a setting that allows me to allow the Agents running CAD to always stay ready even if they miss a call. Can not remeber how to do that please refresh my memory.

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

What product is it? Express or Enterprise, what version?

Chris

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: