unable to install device update packages

Answered Question
May 23rd, 2008
User Badges:

I have downloaded new rme device packages. When I try to install them, I get the following message:

the current mdf version:1.22 is LESS THAN the minimum required mdf version:1.23


I am just trying to get it installed so my 4506-E switches will be recognized devices.

Correct Answer by Joe Clarke about 9 years 2 months ago

You need to the new Common Services MDF. You can download this through Common Services > Software Center > Device Update, or from Cisco.com from http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-cd-one .

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
Loading.
krishnamurthy.mh Mon, 05/26/2008 - 04:48
User Badges:

Hi Joe,


We recently installed LMS 3.0, it can able to detect all the switches but not WS-C4510R-E ( Version 12.2(40)SG)switches. It shows '?' on switch icon and also it says unknow device.


Please help me out.


Regards,


Joe Clarke Mon, 05/26/2008 - 09:21
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

Support for this switch was added last month. You need to make sure you have MDF version 1.23, Campus Manager 5.0.3, all of the latest RME 4.1.1 packages, and DFM 3.0.3. All of these updates are available through Common Services > Software Center > Device Update and Software Update provided you have LMS 3.0.1 already installed.

krishnamurthy.mh Mon, 05/26/2008 - 20:42
User Badges:

Hi Joe,

Thanks for your reply.

We are currently running LMS 3.0.

Common Sevices:3.1.0

Campus Manager:5.0.0

DFM:3.0.0

RME:4.1.0


Pls let me know how to check MDF version.

Can it possible to upgrade above modules to new version?

Pls let me know.


Thanks & Regards,


krishnamurthy.mh Sat, 05/31/2008 - 05:58
User Badges:

Hi Joe,


Thanks for your suggestion.We upgraded the LMS version and it starts working.


But IP Phones are not detecting,can you pls help us..


Thanks & Regards,


Joe Clarke Sat, 05/31/2008 - 07:46
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

You need to start a new thread for this issue.

Actions

This Discussion