Missed Call Report

Unanswered Question
May 23rd, 2008
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Hii all,

In my company network, I am working with CCM5.1. Everyday I am generating CDR Call Report. But I am not getting any Missed call Report in CDR.

Any body know How to generate the Missed call Report.

Plz help me as soon as possible.

Thanks & Regards


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somishra Wed, 05/28/2008 - 19:49
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  • Cisco Employee,


Set the "CDR Log Calls with Zero Duration Flag " to true in the Service Parameters for CallManager. This will log calls with 0 duration. then you can see those in CDR reports.



cisco.madhab Thu, 05/29/2008 - 00:53
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Hi Somishra,

I already configured that "CDR Log Calls with Zero duration Flag" as True.

But I am not getting Missed call Records

please help me

Thanks & Regards


Amien7049 Tue, 12/23/2008 - 12:57
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did you solve this problem .. really would like to know the solution

cisco.madhab Tue, 12/23/2008 - 20:35
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Dear Amien,

No dear, I couldn't solve that problem.

can you help me to resolve that problem.

thanks & Regards


Amien7049 Wed, 12/24/2008 - 07:34
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dont have the answer for you .. i have 0 duration records in my CDR list .. but not all 0 duration records are there.

is this zero duration setting that can be set for seperate lines/DeviceName?

cisco.madhab Fri, 12/26/2008 - 14:07
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Hii Amien,

I enabled 0 duration in Service paremeter,

but I don't know how to enable 0 duration for seperate line or phone.

plz help me.

thanks & Regards


Amien7049 Sat, 12/27/2008 - 05:33
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i have no idea .. it was just a suggestion .. i really cant help you there .. perhaps you can help me .. where can i set the 0 durarion parameter?

start --> program files .. and then?


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