05-23-2008 11:57 PM
Hii all,
In my company network, I am working with CCM5.1. Everyday I am generating CDR Call Report. But I am not getting any Missed call Report in CDR.
Any body know How to generate the Missed call Report.
Plz help me as soon as possible.
Thanks & Regards
Madhab
05-28-2008 07:49 PM
Hi,
Set the "CDR Log Calls with Zero Duration Flag " to true in the Service Parameters for CallManager. This will log calls with 0 duration. then you can see those in CDR reports.
HTH,
somishra
05-29-2008 12:53 AM
Hi Somishra,
I already configured that "CDR Log Calls with Zero duration Flag" as True.
But I am not getting Missed call Records
please help me
Thanks & Regards
Madhab
12-23-2008 12:57 PM
hi
did you solve this problem .. really would like to know the solution
12-23-2008 08:35 PM
Dear Amien,
No dear, I couldn't solve that problem.
can you help me to resolve that problem.
thanks & Regards
madhab
12-24-2008 07:34 AM
dont have the answer for you .. i have 0 duration records in my CDR list .. but not all 0 duration records are there.
is this zero duration setting that can be set for seperate lines/DeviceName?
12-26-2008 02:07 PM
Hii Amien,
I enabled 0 duration in Service paremeter,
but I don't know how to enable 0 duration for seperate line or phone.
plz help me.
thanks & Regards
madhab
12-27-2008 05:33 AM
i have no idea .. it was just a suggestion .. i really cant help you there .. perhaps you can help me .. where can i set the 0 durarion parameter?
start --> program files .. and then?
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