CCX co-residant with CCM 6.0

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May 25th, 2008
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Hi,


We have quoted the following to one of our customer,


UNIFIED-CM-6.0 Top Level Part For Unified Communications Manager Ordering 0

MCS7825H3-K9-CMB1 Unified CM 6.0 7825-H3 Appliance, 0 Seats 7,000.00

CAB-AC Power Cord,110V 0

CCX-50-CM-BUNDLE 5 Seat CCX ENH CCM Bundle - AVAILABLE ONLY WITH CCM 0

CUCMS-EVAL-K9 CUCMS Monitoring Bundle Evaluation 0

SW-CUP6.0-K9P Unified Presence 6.0 Software - available with CCM 0

CON-CSSPD-25H3CMB1 SHARED SUPP SDS Unified CM 6.0 7825-H3 Appliance 644.00

LIC-CM6.0-7825= License Unified CM 6.0 7825 Appliance, 1,000 seats 5,995.00

LIC-CM-DL-10= CallManager Device License - 10 units 500.00

LIC-CM-DL-100= CallManager Device License - 100 units 0.00

LIC-CM-DL-100= CallManager Device License - 100 units 5,000.00

UCSS-UCM Top level SKU, Unified CallManager Software Subscription 0

UCSS-UCM-1-10 UCSS for UCM for One Year - 10 users 80

UCSS-UCM-1-100 UCSS for UCM for One Year - 100 users 725



I need to find out that

CCX-50-CM-BUNDLE 5 Seat CCX ENH CCM Bundle

This 5 agent free license can be co-resident with callmanager 6.0? We have not ordered any extra harware or OS for this???


CAnit be installed on the same server as CallManager?


regards


Nouman Khan

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Aaron Harrison Sun, 05/25/2008 - 05:17
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Hi


Co-resident installations are not possible with CM6.0.


CM5.x and 6.x run on Linux, whereas UCCX runs on Windows 2003.


In order to use the free 5-seat bundle you need to provision another MCS server, and purchase the Windows OS you need to run on it. It's just the IPCC software itself that Cisco are giving away.


Hope this helps


Aaron


Please rate helpful posts....

nomykhan Sun, 05/25/2008 - 22:24
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Thankyou friend.

It really helped.


Now i am in trouble and need some more help in this regard.The equipment has already been shiped and we have comitted the customer to set up the 5 agent call center.:)


Now we have also ordered unity for this customer

. Can i do the installtion of CCX with unity ?

Here is what i ahve ordered,


UNITY-BUNDLE Unity Bundle

UNITY-5.X-K9 Unity Release 5

UNITYU5-100USR-E Unity UM Exchg, 100 users, 16 session

UNITY5.X-FO-4-16 Unity Failover for 4-16 Port Server

UNITY5.X-EXCH-KIT Message Store 2003

UCSS-UNITY UCSS for Unity

UCSS-UTY-UM-1-100 Unity UCSS VM/UM User one year 100 pack

MCS-7825-H3-ECS1 7825-H3 for Cisco Unity

UNITY-PWR-US Power Cord - US, Can, Mex, PR, Phil, Ven, Tai, Col, Ecu

UNITY-SYSDISK Unity Operating System 2003

CON-CSSPD-25H2ECS1 SHARED SUPP SDS MCS7825H2 Rack-Unity Brdg 2GB STAT RAID


Can i do this ???


If not what is the min OS+ hardware i need to order make the installation.


Please let me know.


regards


Nouman khan


Jeremy Combs Thu, 07/24/2008 - 09:58
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I'm sure you've found your answer; if not simply No. UCCX has to have it's own server build and cannot co-res with Unity. You will have to purchase a standalone MCS server. The UCCX Config. tool can spit out all of the part numbers (as you need more than just the server).

Chad Stachowicz Thu, 07/24/2008 - 16:33
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I agree with both, however the current UCCX + OS that are shipping with CCM, will indeed install on VMWARE ESX. Possibly your customer has a cluster? Anyways it is worth noting if TAC finds out its a VMWARE, they won't support it. Also UCCX in my experience has had some performance issues and problems running in HA mode when in VMWARE.


HTH,


Chad

goranpilat Tue, 10/06/2009 - 06:31
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Hello Chad,


I see you managed to run the UCCX in HA on VMWARE. AT the moment I'm trying just the same. I am doing it in the way that I am restoring it on IPCC1. After some time procedure asks me to add the IPCC2 into the cluster. When I try to do that I get the following message:


The Add to cluster operation could not be performed due to insufficient space for database replication process. Please do the following and then perform the Add to cluster operation again. If Microsoft SQL Server is already installed, execute database expansion operation directly. If not, install Microsoft SQL Server and then perform the database expansion. To perform the Database expansion, run the DB expansion utility located at (C:\Program Files\wfavvid\execscript.exe)


SQL server is installed and the procedure doesn't help. I gave the server recomended 80GB of hard.


Does this ring a bell, maybe? I konw it's a longshot...


Goran Pilat





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