Business Edition and CallConnector for CRM

Unanswered Question
May 25th, 2008
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hi, can someone clear this for me?


We have CUCM Business Edition and Microsoft Dynamics CRM that we want to integrate with our Contact Center 5.0 with Cisco Unified CallConnector.


Considering that BE doesn't have LDAP sync is here any way that we can associate users/Agents with their Directora number so CRM Client version would recognize it?!


any help is appreciated!

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