how to clear controller output error?

Unanswered Question
May 26th, 2008

Hi All,


could you please advise how to clear 'show controller' output error? example as below:


INASAA601#sh controll atm1/0 | i error

RSM ignore rbd unknown count 0, pdu_check flag 0x0, error flag 0x0

DS3: F/M-bit errors 15900352

DS3: parity errors 100694648

DS3: path parity errors 69221054

DS3/E3: G.832 FEBE errors 146970865

uncorrectable HEC errors 32395

LCV errored secs 15363

DS3: F/M-bit errored secs 15621

DS3: parity errored secs 15690

DS3: path parity errored secs 15690

T3/E3: excessive zeros errored secs 15363

DS3/E3: G.832 FEBE errored secs 104797

uncorrectable HEC errored secs 309

LCV error-free secs 5456630

DS3: F/M-bit error-free secs 5456372

DS3: parity error-free secs 5456303

DS3: path parity error-free secs 5456303

T3/E3: excessive zeros error-free secs 5456630

DS3/E3: G.832 FEBE error-free secs 5367196

uncorrectable HEC error-free secs 5471684

INASAA601#

INASAA601#cle counter

Clear "show interface" counters on all interfaces [confirm]

INASAA601#

INASAA601#sh controll atm1/0 | i error

RSM ignore rbd unknown count 0, pdu_check flag 0x0, error flag 0x0

DS3: F/M-bit errors 15900352

DS3: parity errors 100694648

DS3: path parity errors 69221054

DS3/E3: G.832 FEBE errors 146970865

uncorrectable HEC errors 32395

LCV errored secs 15363

DS3: F/M-bit errored secs 15621

DS3: parity errored secs 15690

DS3: path parity errored secs 15690

T3/E3: excessive zeros errored secs 15363

DS3/E3: G.832 FEBE errored secs 104797

uncorrectable HEC errored secs 309

LCV error-free secs 5456682

DS3: F/M-bit error-free secs 5456424

DS3: parity error-free secs 5456355

DS3: path parity error-free secs 5456355

T3/E3: excessive zeros error-free secs 5456682

DS3/E3: G.832 FEBE error-free secs 5367248

uncorrectable HEC error-free secs 5471736

INASAA601#


It seems normal 'clear counter' not able to clear these error. thank you!

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Amit Singh Mon, 05/26/2008 - 01:44

The command " Clear counters " will only clear the software related counters on the interfaces. This command will not clear the hardware counters.


Depending on the platform used, you can use the command " clear counters controllers " or Clear controllers " commands to work this out. If these commands donot work then you may try reseating the card back in the chassis or reload the router to clear the counters.


HTH,

-amit singh

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