Problem when trying to access RME in LMS3.0 for Win

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May 26th, 2008
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I installed the trial LMS 3.0 last week, and everything went well, but when I try to access resource manager essentials, I get this error :

EXCP0006: Connection to RME DB Failed. Check the RME DB status.

I cannot seem to understand how to fix this issue...

I also see this message in whatever page I go to in the RME:

You may not be able to use some of these functions if you do not have the required privileges.

Where do I setup theses priviledges?

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David Stanford Mon, 05/26/2008 - 05:02
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Is LMS integrated with ACS?

Can you check the output of pdshow and see if RMEDbEngine is running? What OS is this and how much RAM?

pipsadmin Mon, 05/26/2008 - 05:13
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Process = RMEDbEngine

State = Never started

Pid = 0

RC = 0

Signo = 0

Start = N/A

Stop = Not applicable

Core = Not applicable

Info = Application dependency start: application(s) depending on it.

OS = Windows 2003 Server Standard

RAM = 1024mb

pipsadmin Mon, 05/26/2008 - 05:20
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Even when I go to LMS : Server Admin Processes and try to start the service from there, it wont start and does not give me any error message box...

David Stanford Mon, 05/26/2008 - 06:34
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You don't meet the minimum requirements for memory for LMS. You have 1 GB of RAM and it requires 2GB even with the 300 device license.

pipsadmin Mon, 05/26/2008 - 06:35
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Is that the only reason?

Im only testing this app, figured I only will have 1 device so dont need 2 Gb of ram....

David Stanford Mon, 05/26/2008 - 06:43
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This is one of the possible reasons. In earlier releases of LMS this process would fail if you don't meet the minimum RAM reqs.

pipsadmin Mon, 05/26/2008 - 10:04
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Ok, but this does not explain why when I access CiscoView Chassis View, it gives me an error of :

User doesn't have the priviledges to manage this device with CiscoView.

Yet, the username and password I use to login to LMS is setup will all the rights?!?


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