05-26-2008 05:28 AM
Hello sir,
We are using cisco works LMS 3.0 in our network.
In our network we have access point 1130 Object ID : 1.3.6.1.4.1.9.1.618 , Cisco IOS Software, C1130 Software (C1130-K9W7-M), Version12.3(8)JA2.
In campus Manager, user tracking we are unable to trace the wireless clients who are connected to these wireless access points.
In report generator I have selected wireless report option with wireless end hosts but it is displaying the error no wireless end host found.
In user tracking acquisition portal it displaying all end host Mac address accept wireless clients.
For your clarification, snmp community string is configured correctly and we are able to view wireless access point in cisco view and campus manager topology.
We are having problem only in user tracking.
What we have to do in order to solve this issue.
Thank you,
With regards,
kareem
05-26-2008 05:31 AM
wireless access point is Autonomous Access point not light weight Access point
05-27-2008 09:21 PM
any updates for this issue
05-27-2008 10:06 PM
Please post the running config from this AP.
05-28-2008 01:50 AM
Sorry,due to security reason we cannot give the complete running configuration .
Please specify exactly what you need,so that i can send it.
thanks,
kareem
05-27-2008 10:21 PM
I have exactly the same problem.
05-28-2008 05:31 AM
CiscoWorks LMS doesn't really support WLANs. He can find the wireless users, but he connects them to the switch the AP is connected to.
for example: if AP1 is connected to Port1 on Switch1, then the wireless users connected to AP1 will be connected to Port1 on switch1.
Just look in the user tracking list on the homepage of campus manager. You will probably find that some switchports have multiple users, even the AP will be seen as user to that port.
if you want full management of you WLAN you need to install extra software like:
05-28-2008 05:44 AM
Not in our setup ( LMS 3.0.1 ). All switchports with a Access-Point connection don't show any mac-address on these ports.
05-28-2008 06:31 AM
LMS is an element management system, not really suited for tracking down wireless endpoints.
Up until yesterday you had two optionsto track down wirless users: WLSE or WCS with the location appliance.
Today Cisco announced a new product to replace the location appliance:
05-28-2008 07:21 AM
Campus can find wireless users on APs. The catch is the APs need to be configured for trunking and multiple VLANs. Campus will poll the Q-BRIDGE-MIB to get the MAC address information. If you are not using multiple VLANs, then the Q-BRIDGE-MIB will not be populated, and this will not work.
05-31-2008 10:52 PM
05-31-2008 11:13 PM
User Tracking should work for you. Since we added WLSE integration in Campus Manager 5.0, we disabled AP acquisitions by default. Since you are using multiple VLANs, and if you don't already have a WLSE managing this AP, add the following to NMSROOT/campus/etc/cwsi/ut.properties:
APRunCollection=true
Then run a new User Tracking acquisition. The users on this AP should show up.
06-01-2008 10:20 PM
We have added APRunCollection=true at the end of UT.properties and then we ran the user tracking acquisition many times. However the access point clients are still not appearing in our Campus Manager.
I am attaching a selected debug file output for UT Service, please review it and let us know the corrective measures.
Since our Wireless access point is connected to a trunk port on the floor switches, do we need to select one the the following options in UT >> Admin >> Campus User tracking acquisition >> Configure trunk for End host discovery
Enable End Host Discovery on all Trunks
Enable End Host Discovery on selected Trunk(s)
Once again thanks in advance
Regards
Kareeem
06-01-2008 10:27 PM
Looks like there is a problem fetching the VLAN data from this AP. Please post the output of an snmpwalk of dot1qNumVlans (1.3.6.1.2.1.17.7.1.1.4).
06-02-2008 04:31 AM
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