voicemail in UC520

Unanswered Question
May 27th, 2008

hi all,

i'm asking how can install and configure voicemail in UC520, i've configured ccme in this equipement and i need to achieve my tests by configuring voicemail

someone help plz

simo

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Overall Rating: 5 (3 ratings)
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m.elmaaroufi Thu, 05/29/2008 - 01:19

Hi and thank you for your feed back,

i tried to access this site but i couldn't do this(i don't have access user/pwd), and i want to inform you that i tried to work with CCA but when i click in telephony-->voice i see nothing, i work with the 1.6 version,

thanks

Jaime Valencia Thu, 05/29/2008 - 06:59

copy the link and remove partner/ and that will get you in

HTH

javalenc

if this helps, please rate

m.elmaaroufi Thu, 05/29/2008 - 08:04

yes it work, thank you so much,

just i want to know how can i test voicemail, i configured it but i don't know how to use it

Jaime Valencia Thu, 05/29/2008 - 10:14

once you've configured the necessary dial-peers to reach VM just dial the DN to which you've already created the vm mailbox and if all is set you should reach VM, or press the messages button on the phone and you should get the greeting or the first time enrollment

not sure if you've configured all the integration on CME.

Cisco CallManager Express/Cisco Unity Express Configuration Example

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml

HTH

javalenc

if this helps, please rate

m.elmaaroufi Fri, 05/30/2008 - 07:12

hi,

i need if it's possible to do a translation between the local numbers (4 digits) and the operator numbers, i tried with the num-exp, but it doesn't work, there is another way to do it plz

Med

Jaime Valencia Fri, 05/30/2008 - 07:31

u can use translation rules

Number Translation using Voice Translation Profiles

http://www.cisco.com/en/US/customer/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml

Voice Translation Rules

http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml

depending on the call flow you want they will need to be incoming, outgoing or both

HTH

javalenc

if this helps, please rate

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