6500 WS-SUP720-3B cannot read sup-bootflash: after IOS downgrade

Unanswered Question
May 27th, 2008

The 6500s on our network run on WS-SUP720-BASE supervisor modules with the MSFC3 daughter card. Our baseline is to run 12.2(18)SXD7b. We ordered more sup720s which came in as WS-SUP270-3Bs. After I "downgraded" the IOS to our baseline, I cannot read from the sup-bootflash. The SP ROMMON is 8.4(2) on all supervisors. The RP ROMMON is 12.2(17r)S4 on all supervisors. Thanks for any ideas.

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Amit Singh Tue, 05/27/2008 - 09:27

Hi Andrew,


The new Sup 720's have builtin compact flash adaptor on SP. To access it use the command sup-bootdisk:. The command you are using works with the Sup 720's without the Compact flash adaptors. Try that and let us know how did it go.


HTH,

-amit singh

andrewdours Tue, 05/27/2008 - 10:42

When I do a dir ? sup-bootdisk: is not in the list. sup-bootflash: is an option. Anyway, dir sup-bootdisk: returns error % Invalid input detected at '^' marker. dir sup-bootflash: returns %Error opening sup-bootflash:/ (Bad device info block) I did notice that the IOS that was installed when we received the card (12.2(18)SXF9) had the option of sup-bootdisk: and I did notice that a dir on either would return the same file.

fmarottactg Tue, 08/12/2008 - 05:52

I am having the same issue. Were you able to resolve this?


Thanks

Frank

david-lima Tue, 11/25/2008 - 06:19

Hi all. Does any one solve this issue about BAD DEVICE INFO BLOCK.

Please, any suggestion.

Thanks a lot

David

andrewdours Tue, 11/25/2008 - 13:01

I created a trouble ticket with Cisco over this one. The tech returned the following document that outlines this:


Supervisor Engine 720 Common Features

•Integrated 720-Gbps Switch Fabric


•64-MB bootflash device or CompactFlash adapter with 512 MB CompactFlash card (WS-CF-UPG=):


-64-MB bootflash device (sup-bootflash:) supported in all releases


-WS-CF-UPG= (sup-bootdisk:) supported in:


-Release 12.2(18)SXE5 and later releases


-Release 12.2(18)SXF and later releases


•2 CompactFlash Type II slots (disk0: and disk1:)


Notice that sup-bootdisk: is not supported in the release that I was trying to load and that only 64MB of my available 512 was showing up for sup-bootflash:. I upgraded to 12.2(18)SXF9 and all is well.


http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SXF/native/release/notes/OL_4164.html#wp2953337

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