I have a CVP Reporting server, it's been enabled for a while. I see the 'cvp_dbadmin.call' table is full of records. But all my vxml tables (the ones that start with vxml prefix) were empty. I already have the inclusive filter setting as "*.*.*.*" with no exclusive filter. I reset the VXML Server Service after setting that. However, I still see no data on those tables.
Thank you in advance
1) After configuring VXML server (set the inclusive filter etc) You need to restart both CVP VXML server and call server.
2) You need CVP VXML Studio application that enables DatafeedLogger (by default, the DatafeedLogger is enabled) deployed to VXML server for VXML event messages of that application to be captured by Reporting Server.
3) Depending on call deployment model, correct bootstrap and tcl files are deployed in Gateway. (refer to CVP Configuration and Administration Guide for details)
4) Check CVP log/error file to see if there is any error relating to VXML event messages.