I have a written a softphone application which uses CTI OS API's. I am trying to perform a Scenario while,
1. Agent 1 is on a Customer call.
2. Agent 1 initaites a call to Agent 2.
3. Agent 2 Answers.
4. Agent 1 reconnects to the Customer and the call with Agent 2 is put on hold.
5. Agent 1 tries reconnecting with Agent 2 again.
While performing the 5th step above, I get an OnControlFailureConf event.
ErrorMessage - [The connection identifier is not valid.]
Can anyone help me in figuring out why am I getting this?