I would like to use some of the sample scripts available here:
Cisco CRS 5.0 Script Repository [Cisco Unified Contact Center Express]
Regarding the Auto Agent Greeting Upload script, does anyone have the actual prompts? The application is setup as described below.
This script represents an application for an agent to create customer facing whispers
to be played to the caller so that the agent does not have to repeat their greeting
for every call they handle.
How it works:
(1) The agent dials in to the application
(2) agent records his/her greeting
(3) based on the agent's extension, the app looks up their profile
(4) app asks agent to enter PIN
(5) app authenticates user
(6) app plays recording back to agent
(7) uploads prompt to server
Deploy and run