I have seen this in here a couple of times. But I havent seen the solution yet.
Unity Connection v1.2(1)
System Call handler configured
Custom greeting recorded on standard
I just want to play an annoucement and then hang up
But when I call I hear Unity say "Sorry" and then it plays my recorded greeting.
I just want it to launch straight into the personal greeting, without apologising. Especially since it has done nothing wrong... not yet anyway :)
I have seen reference to bug CSCsg20967, but i dont think that is it.
I have scoured the bug tool for others, but havent seen anything yet.
Also tried an alternate greeting, but it still seems to do the same.
Going to try out some different routing rules now.
ok, maybe the whole greeting is not in there, but what about a silence or something else? if the recorded voice has anything recorded that happens
if this helps, please rate