Solved: Cisco LMS 2.6 unable to Update

hasmurizal · ‎05-28-2008

I have installed it on a win2k3 and the installation was smooth, i think. anyway i am unable to update it via the online software/device under Common service. it showed "Error while downloading package information from CCO for the selected products.". Please advice.tq

Joe Clarke · ‎05-28-2008

Assuming you can access the previously posted URL directly, then you may be hitting CSCsg47200 which means you will first need to download and install the CS 3.0.6 update. then Software Center should work again.

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Joe Clarke · ‎05-28-2008

What version of Common Services do you have installed? Can you access http://www.cisco.com/kobayashi/sw-center/cw2000/lan-planner.shtml directly in your browser? Do you use a proxy? If so, have you configured your proxy settings correctly in LMS?

hasmurizal · ‎05-28-2008

my network does not have proxy setups. the Common service is ver3.0.5 Do i need to update to 3.0.6_win_k9?

Joe Clarke · ‎05-28-2008

Assuming you can access the previously posted URL directly, then you may be hitting CSCsg47200 which means you will first need to download and install the CS 3.0.6 update. then Software Center should work again.

hasmurizal · ‎05-28-2008

Ok then, thank you for the info. will try afterwards. Tomorrow i'll respond to this msg what's the outcome.

hasmurizal · ‎05-29-2008

hi, thanks for your help. After install CS 3.0.6, LMS can be update via online again. Cheers mate!!!