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CallManager 4.2 and 6.0 on Operations Manager

Naveen Raj Janardhan
Level 1
Level 1

‎05-28-2008 08:51 AM - edited ‎03-13-2019 05:17 PM

Hi All,

I can add the publisher and 4 Subscribers belonging to the CallManager 4.2 Cluster on Operations Manager 2.0.2. But for some reason when I add the Publisher on CCM 6.01, the Opeations Manager throws the "Unreachable" error. I am pretty sure that I put in the correct credentials. Can anyone please suggest what is going wrong here?

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3 Replies 3

Michael Owuor
Cisco Employee
Cisco Employee

‎05-28-2008 08:59 AM

Same cluster ID perhaps?

See Section 3.1.5.3 of the Deployment Best Practices Doc.

http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6535/ps7121/prod_white_paper0900aecd8067e2e6.pdf

Thanks,

Michael.

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Naveen Raj Janardhan
Level 1
Level 1
In response to Michael Owuor

‎05-28-2008 09:05 AM

I looked into the cluter ID, its not the same. Also, operations Manager 2.0 does not support 2 different versions of CallManager. Therefore I downloaded version 2.0.2 which supports multiple versions of CCM's. Unfortunately the problem still persists.

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spaladug
Level 1
Level 1
In response to Naveen Raj Janardhan

‎06-07-2008 01:26 AM

If you go to Devices > Device Management > Modify/Delete Devices and select your device what error code and error message do you get?

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