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IPM 4.0.1

d.hanshaw
Level 1
Level 1

First time using this module.

Getting the following error

Error in communicating with Group Administration Server.

It may be down or not yet up. Please make sure that the Group Administration Server is up and running, then refresh the page.

Something needs to be tweaked and I can't find out what. Any ideas are most appreciated.

I have also attached a few log files.

12 Replies 12

Joe Clarke
Cisco Employee
Cisco Employee

Please post the output of the pdshow command.

Here you go....

The process stats look good. Your IPMOGSServer is up. Was the hostname of this server changed after installing LMS? Please enable IPMCLIENT and IPMSERVER debugging, and post the ipmclient.log and ipmprocess.log.

Good Morning!

Thank you again for your help.

I have attached the files (logs) you have requested.

What about the hostname? I'm seeing net14.ocfl in the logs. Is this the hostname?

yes

Please post your IPMOGSServer.log and your NMSROOT/lib/classpath/md.properties file.

I am running into the same error message, pdshow does say that IPMOGSServer is running.

Good Morning,

Here is the file you had requested.

Thank you again.

You did not post the IPMOGSServer.log. Also, assuming you have not restarted dmgtd since sending the last pdshow, please post the output of "pfiles 2837".

Also, post the output of ifconfig -a and the output of /opt/CSCOpx/bin/resolver.pl net14.ocfl.

#!/opt/CSCOpx/bin/perl

# Copyright (c) 2001-2002 Cisco Systems Inc.

# All rights reserved

use CRM;

BEGIN {

require lib;

import lib "$ENV{'NMSROOT'}/objects/perl/install/";

}

# check for number of arguments

if ( @ARGV < 1 ) {

print "Usage : perl resolver.pl addr1 [addr2] ...\n";

exit(1);

}

$CLASSPATH = "$ENV{'NMSROOT'}/www/classpath/com/cisco/nm/cmf/desktop";

#print $CLASSPATH . "\n";

my $i = 0;

my $s = "";

# construct a string of hostnames separated by space

while ( $i < @ARGV ) {

$s = $s . " " . $ARGV[$i];

$i++;

}

#execute java class file

system ( "$ENV{'NMSROOT'}/bin/cwjava -cp:p $CLASSPATH TestRes $s");

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