AvUMRSyncSvr timer

ranpierce · ‎05-28-2008

Does AvUMRSyncSvr have a certain time that it tries to run again. I mean if there are files in the UnityMTA\failed folder and AvUMRSyncSvr is run the the mail is delivered. What is the time?

Ginger Dillon · ‎05-28-2008

Hi Randy -

For the UnityMTA folder, it is 300 seconds. You typically see the CiscoUnity_UMR event ID 137 (Unity 4.2) message for connectivity issues with the Partner mail server. I don't know if the timer includes UnityMTA\Failed, because these are failed messages. I typically, when I find these, move them back to the UnityMTA folder to see if they get delivered successfully. If there's been an Exchange outage, sometimes I need to stop/restart the AvUmrSynchSvr service. If the msgs reappear in the Failed directory, there is something else wrong, i.e. mailbox corrupted or missing, etc.

Ginger

ranpierce · ‎05-28-2008

thanks Ginger all that information is good and is exactly what I do too.

Our Exchange Guru is asking what the time is and I didn't know off hand. I knew you or Rob probably did :-) I searched but didn't find it.

Thanks again, rlp