Presence asking for password after install

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May 28th, 2008
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I just got done doing the presence installation and did the configuration tasks on the CUCM 6.0 BE we have. It's asking for the CUCM information and I gave it the hostname, IP, and password of it but it's not liking the password. Where is it pulling this password from? They are on the same subnet with nothing in between so communication should be fine, it passed it's network test. I don't know what password it's asking for, any help?

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rraver Wed, 05/28/2008 - 15:58
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The log on RTMT I get is

May 28 17:45:21 tweak Notice sshd(pam_unix)[18207] : authentication failure; logname= uid=0 euid=0 tty=NODEVssh ruser= user=sftpuser

The screen on presence says:

"CUP nodes must specify information to connect to the cluster's CUCM publisher for network inclusion:"

Host Name:

IP Address:

Security Password:

Confirm Password:

Jaime Valencia Wed, 05/28/2008 - 20:08
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have you added the CUPS under applications servers in CUCM config?



if this helps, please rate

rraver Wed, 05/28/2008 - 20:12
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yea, it just asked for the hostname though. I didn't use the fqdn I just used the hostname.

rraver Wed, 05/28/2008 - 20:34
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In more detail I used:


instead of


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