translation pattern urgent priority

Unanswered Question
May 29th, 2008

Does anyon know reason behind the callmanager translation pattern's urgent priority flag being non-configurable.

older versions of ccm allowed you to set or unset it.

i have a case where a 20xx translation pattern is grabbing a call being attempted to 20xxxx, in which case the 6-digit call can never be made

thanks

rob

I have this problem too.
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iptuser55 Thu, 05/29/2008 - 06:12

I thnk by its very nature TP`s are urgent, could you not use a different Partiton?

mightyking Thu, 05/29/2008 - 06:25

That's exactly what iptuser55 replied. Cisco Unified CallManager sets all translation patterns with urgent priority, and you cannot change the priority of the translation patterns.

MK

rvincent Thu, 05/29/2008 - 06:34

i don't thing different partitions would help.

as soon as the 4-digits are dialed, the tp takes it.

could use a route pattern with urgent priority off instead of tp. route pattern sends the 6-digit call to a "dumb" h323 gateway that sends it back to ccm.

seems like a lot of manipulating to do though

Tommer Catlin Thu, 05/29/2008 - 07:08

You could change the interdigit timeout, but then it would delay the shorting dialing strings.

You basically have an overlapping dial plan that needs to be adjusted with Partitions and Calling Search Spaces. Translation are not going to help in your be themselves.

Place that line in it's own Partition and Calling Search Space. Use a translation for that css and PT only to call other numbers and vice and versa. That should fix your problem.

rvincent Thu, 05/29/2008 - 07:21

not sure i'm following your suggestion on partition/css to fix the overlap, so let me elaborate on issue:

all phones are 6-digit numbers and all are in internal partition. first 2 digits of the extension is a "site code".

each site can dial intra-site by the 4-digits. this is what the 20xx trans pattern is for - it prefixes the 'site code'.

A remote site uses 20 for a site code, so trying to dial them is causing this.

thks

rob

Tommer Catlin Thu, 05/29/2008 - 07:45

Right so what you did was use "20" as a site code when you your extensions are 20xx correct?

There is a piece of the equation that is missing in your example. You say all lines are 6 digits and in the same internal partition. That would mean you have unique extensions in the internal partition correct?

The next part is confusing. If everyone has unique extensions, why bother with translation patterns?

Or if you are using translation patterns, you must be using them to translate a 6 digit to 4 digit extension for local site phones to dial each other with 4 digits correct?

My experience with this type of setup is that you have to avoid the site code that matches the extension. In your example, "20" for 20xxxx is the same as the extension or starts the same as 20xx extension. There is no way around this other than to place them in their own CSS and PT.

I have done it a different way and placed everyone in their own PT and CSS. Then I use Translation Patterns with Prepending digits for the site code as the call back.

So for example, if someone at extension 4000 (site code 20) wanted to call sally at extension 4000 (site code 30) they would simply dial 304000 and the translation pattern would connect them to their extension in the other css/pt. The callback or missed called on their screen with have 204000 so Sally could call back if their was a missed call.

Granted, there will be alot translation patterns to/from each site, but it gives us more flex in the dial plan and also less processing on the CPU in CallManager. Chugging though one internal CSS with 1000's of extensions can be a load. Where as if I Translation Patterns, it will narrow it down quicker.

rvincent Thu, 05/29/2008 - 08:21

yes you are correct.

unique 6-digits across sites.

translation pattern allows intra-site calls to be made w 4-digits instead of 6.

your example uses seperate partitions for each site and 4-digit extensions with 6-digit inter-site dialing, correct? How do you handle vm if using one centralized unity for all?

Rob

Tommer Catlin Thu, 05/29/2008 - 08:24

I use voicemail profiles in CallManager.

So if line 4000 at site "20", I apply the voicemail profile with a mask.

20xxxx when it roles into Unity Unity will see 204000 (still unique in Unity so we are covered there)

My example uses separate CSS and PTs per site.

CSS_Internal_Site20

PT_Phone_Site20

CSS_Internal_Site30

PT_Phone_Site30

rvincent Thu, 05/29/2008 - 08:30

got it

so outside caller reaching AA, would need to know 6-digit ext to do dial xfer, etc.?

any issues with mwi? i'd guess unity needs to go through trans patterns also

rob

Tommer Catlin Thu, 05/29/2008 - 08:32

Outside caller hitting the AA would need to know their 6 digit number if they are dialing the number. (or spell by name is easier)

Unity should have access to the transpatterns depending on how you have the Unity ports setup.

Unity basically dials out the 6 digit number, hits the transpattern, then goes the phone as 4 digits and lights the light or off, etc.

rvincent Thu, 05/29/2008 - 08:49

ok..good

when site A caller looks at his phone log, does a missed call from site B user show up as his 4-digit extension and if so, can the calling party transform mask be used so he sees call as 6-digit and can use dial softkey to call back?

Rob

Tommer Catlin Thu, 05/29/2008 - 08:55

In the translation pattern you have to add the site code and XXXX into the calling or called number, I cant recall. I dont have a CUCM in front of me right now. But you can manipulate the translation pattern so it will so 6 digits instead of the calling 4 digit number.

rvincent Thu, 05/29/2008 - 08:59

that would mean you need translation patterns for each site, can't group them all into a global partition - yes?

Tommer Catlin Thu, 05/29/2008 - 09:01

To/From each Site.

So if you have 6 sites you will have 36 Translations.

Site 20 calling Site 30

Site 30 calling Site 20

jasondrisc Mon, 06/02/2008 - 07:40

Hello, I was curious if in this scenario, anyone has run into having too many characters in a css such as the vm_css. As we've had many locations I run into an error: "Update failed. The list of Partition names (Clause) in a Calling Search Space is too long as a result of this operation (more than 512 characters). Shorten the Partition names or use fewer Partitions in the Calling Search Space."

I've been able to work around this by removing obsolete partitions but at some point we'll reach the limit again. I've done some testing and it looks as though in CM6, you can change the partition names on the fly without having to restart the CCM service as you did in 4.1. I'm just curious what would a recommended work around to the character limit.

Regards,

Jason

rvincent Mon, 06/02/2008 - 08:19

Jason:

As a general rule, you should keep partition nmaes as short as possible..

check out following link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmsys/a03ptcss.html#wp1020336

Partition Name Limitations

A calling search space (CSS) clause that call processing uses internally limits the maximum number of partitions. The CSS clause comprises the list of partitions in the calling search space by name. The CSS clause that call processing uses comprises a combination of a device CSS and the CSS for the directory number (DN) or route pattern that is associated with the device (for example, a line on a phone).

The maximum length of the combined CSS clause (device and pattern) comprises 1024 characters, including separator characters between partition names (for example, "partition 1:partition 2:partition 3"). Because the CSS clause uses partition names, the maximum number of partitions in a CSS varies depending on the length of the partition names. Also, because the CSS clause combines the CSS of the device and the CSS of the route pattern, the maximum character limit for an individual CSS specifies 512 (half of the combined CSS clause limit of 1024 characters).

When you are creating partitions and calling search spaces, keep the names of partitions short relative to the number of partitions that you plan to include in a calling search space. Refer to "Calling Search Space Configuration Settings" in the Cisco Unified CallManager Administration Guide for examples of the maximum number of partitions that can be added to a calling search space if the partition names are of fixed length.

Rob

jasondrisc Mon, 06/02/2008 - 08:32

Rob,

Thank you very much for the detailed info as well as the prompt reply.

Jason

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