Callmanager 5.1 - Change indicating tone for internal or external calls

esther.tan · ‎05-29-2008

Currently internal incoming call's ring tone is played in long ring, while external incoming call's ringing tone is played in short ring. Is it possible to swop them? so that we can hear short ring for internal, while long ring for external call.

ivillegas · ‎06-04-2008

The only way is called Call Classification. You can configure it on the CallManager Administration page at the gateway which connects the internal and the external location. It has two states (OffNet, OnNet). The states indicate that the calls coming from that gateway are offnet or onnet for the local network. So, if somebody from outside, calls your phone via that gateway you configured OffNet, you will hear a different ringing type than in the case of OnNet calls. Different ring type means the sequence and the length of the ringing, not different sound.