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Web Auth logout windows shows IP address as URL vs DNS

paulcian_2
Level 1
Level 1

We are using Web Auth with DNS name which works fine. We did notice however that upon successful login that the logout popup page displays the logut url with the IP address and not the DNS.

Is this a bug?

Runnig WCS 4.2.62.0 WLC 4.2.112.0

1 Accepted Solution

Accepted Solutions

That will stay as 1.1.1.1. You must be using IE6. IE7 and FireFox will not display that window.

-Scott
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View solution in original post

7 Replies 7

Scott Fella
Hall of Fame
Hall of Fame

On the VIP interface, did you set the DNS Host Name there?

-Scott
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Yes it is configured and it is working with DNS name. The issues is the popup page after you login that indicates that you can logout out using the following url. The url that displays is the IP address and not the DNS name.

See steps below. It might be clearer this way.

Guest user gets an IP address via DHCP with DNS information.

Guest user goes to website www.cisco.com

Guest User is redirected to Web auth page https://webauth.xyz.com/login.html?redirect=www.cisc.com/

Guest User logs in

Guest User receives POPUP page indicating successfull login and is reminded to either minimize this window or remember the URL to retrieve this window to logout.

It is here the the URL indicates the IP address http://1.1.1.1/logout.html and not the DNS name http://webauth.xyz.com/logout.html

That will stay as 1.1.1.1. You must be using IE6. IE7 and FireFox will not display that window.

-Scott
*** Please rate helpful posts ***

Well I am using IE7.

Thanks for the info.

Actually, IE7 will occasionally display the box, and sometimes not, in our experience

Might be the built-in popup blocker in IE. I have mine enabled.

-Scott
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