I am currently upgrading our small office deployment of UCM to 6.1 we have a UCCX server in use for our helpdesk. I plan to migrate the old UCM server using the DMA to new hardware I am not to experienced with UCCX, but what I would like to do is build a new 5.01 server and integrate it with the new UCM server before I move any phones over to the new cluster, then just copy our scripts. I have a couple of questions. With the new UCM server I cannot find doc on what groups the AXL user account(that is used for the CRS integration) needs to be a member of.
My other question is what all do need to delete out of my DMA migrated cluster before I run the integration wizard. I am assuming I will need to delete all the old IPCC CTI ports but I cannot find doc on what all I need to delet out so that I can run the integration wizard