IPCCX 5 - CME Agent Login Issue

Unanswered Question
May 29th, 2008

Hi All,

I am having an issue on a IPCCX 5(1) SR2 system connected to a CME 4.2 system.

Everything is working (Applications tested and alls queued) with the expection that I can not log any agents on due to the error "The line is restricted. Cannot login". This is the same error using CAD or via the XML.

I have trawled through vast amounts of documents and have not found much of help. Hoping someone can show me the light...

I have attached the CAD error

Thanks

Lee

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I have this problem too.
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LeeSnyder_2 Wed, 06/04/2008 - 00:58

FYI - Configuration issue, needed to add the correct session-server command to the ephone-dn's that you want to login with.

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