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Administrating ccm

iptuser55
Level 6
Level 6

We have a Call Manager which is a central CCM for multiple sites, each of these sites wish to be able to manage their own part of CCM in the same way they could with a local install of CCM or their PABX in at they can see only their part i.e Site A administrator can only see and manage items what we deem to be part of Site A - Phones, Partitions, CSS, Route Patterns, TP`s etc, Site B Admin can only see items we deem to be part of their Site B - Phones, CSS, Partitions etc. In addition the Site A, Site B administrators can then allocate down further within their site other user rights so maybe a service desk at Site A can be allowed to see a sub-set of Site A items and on as with Site B- Voice Provisioning can not do this 100%

thanks

3 Replies 3

thisisshanky
Level 11
Level 11

Have you looked at Provisioning manager ?

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Sorry I meant Voice Provisioning Mangaer does not give 100% what we need

Anyone got any other ideas?- many thanks