Remote user cannot access Extension Mobility

Unanswered Question
May 30th, 2008
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I have a remote user that cannot access the EM feature on her remote 7961 IP phone. Her user device profile is correct and she is able ro use EM locally from our LAN, but not remotely


Any ideas would be appreciated


Chet

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Jaime Valencia Fri, 05/30/2008 - 11:35
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what happens?

what error do you get?

what's the topology?


any ACL's? FWs? pixes? something that could be blocking the traffic?


HTH


javalenc


if this helps, please rate

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