IDM Access after an Upgrade

Answered Question
Jun 1st, 2008
User Badges:

Hi, I recently upgraded my IDSM-2 from 5.0(2) to 6.0(4a)E1. But I could not access it over IDM. Has anyone ever encountered this issue before? I was wondering if I have missed something or I have to patch anything.

Thanks in advance.


regards,

Jonix

Correct Answer by Farrukh Haroon about 8 years 9 months ago

Maybe its something related to Java requirements changing between the releases. Do the following:


1) Try different browsers

2) Try Different PCs

3) Try using Java 1.5.x and not 1.6.x. Make sure you have it selected under IE >> Internet Options >> Advanced >> Java (Sun)

4) Try setting the Java Memory size -Xmx256m in the Control Panel Java.


Just in case also re-check the network-settings/ACLs in the service host / network settings. (But if these were not correct, telnet will not function also)


Regards


Farrukh

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Farrukh Haroon Sun, 06/01/2008 - 23:05
User Badges:
  • Red, 2250 points or more

Maybe its something related to Java requirements changing between the releases. Do the following:


1) Try different browsers

2) Try Different PCs

3) Try using Java 1.5.x and not 1.6.x. Make sure you have it selected under IE >> Internet Options >> Advanced >> Java (Sun)

4) Try setting the Java Memory size -Xmx256m in the Control Panel Java.


Just in case also re-check the network-settings/ACLs in the service host / network settings. (But if these were not correct, telnet will not function also)


Regards


Farrukh

Actions

This Discussion