IP Communicator : cannot use extension mobility

connect101 · ‎06-02-2008

Hello,

I cannot use the extension mobility with my ipcommunicator.

Done :

enabled Extension mobility

created Phones Services,

Created profiles with directory number

created users associated with profiles

When i use the button "service" of the ipcommunicator, it display :

To set the numbering abstract and other services for your phone, go to https://W.X.Y.Z/ccmuser/showHome.do

and when i'm going to this page there is nothing.

With an IPPhone it is OK.

How can I do? Have you any issues?

Best regards.

ivillegas · ‎06-06-2008

Please confirm that if you login to IP Communicator EM. Try restarting Cisco extension mobility and Cisco extended functions or activate Cisco extended function service.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmfeat/fsem.html

Or please check if following Enterprise Parameters value contains IP Address instead of host name.

- URL Authentication

- URL Directories

- URL Information

- URL Services

If not, please rename into .

Go to CCM Administration page > Service > Service Parameters, then

* Server - choose a server on which TFTP service running

* Service - Cisco TFTP

In the next page, click 'Advanced' button.

Set 'False' to the following parameters;

Enable Caching of Constant and Bin Files at Startup

Enable Caching of Configuration Files

http://www/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmcfg/b05phsrv.html

Jaime Valencia · ‎06-06-2008

u did subscribed the IPC to the EM service right?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate