I have a Out of Band NAC deployment in a test sandbox network. I have set up a basic check for Symantec Antivirus 10.0 and current definitions using the Clean Access agent. My switch configuration is correct, authentication works properly and by looking at the report that is generated by the Clean Access agent on my test machine, I can see that the machine is passing posture validation. I am also having the Clean Access agent itself tell me that I have successfully logged into the network. However, the device is not showing up in the certified list, so therefore the machine never gets put into the Access VLAN (I can tell this from looking at the ports configuration on the switch from the CAM) Because it never gets put in the Access VLAN, the Agent just keps popping back up asking me to login even though I have successfully logged in.

Does anyone have any experience with why a device would not show up in the certified device list even though the Clean Access Agent tells me the device has passed posture validation?