Upgrade from CM 4.1 to UCM 6.1

niquresh · ‎06-02-2008

We recently upgraded from CM 4.1 to UCM 6.1. We had no set limit for ring types in 4.1 for individual lines. But after the upgrade, there is a limit of 7 ring types under each individual line. How can we put it back to where it was in the previous version? Is it even possible in 6.1?

gpulos · ‎06-05-2008

Ring tones is one type of end user setting that does not get migrated during the upgrade.

In order to get all your ring tones available, you must upload them to your tftp server using the following:

(as described in the following link)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/6_1_1/upgrd611-pdf.pdf

(page 3, bullet 13)

1) login to cisco UCOSA (unified communications operating system administration)

2) choose 'SoftwareUpgrades > Upload TFTP Server file', menu option.

Please see the following link for more info on TFTP file uploads to CCM 6.1:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html#wp1017196

niquresh · ‎06-05-2008

That worked. Thanks for the help!