Phones display Blank

Unanswered Question
Jun 2nd, 2008
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hi to all...

My 7961G display was blank. i unplugged the cable and plugged again. it works...why it happend? im using ccm 4.2 phones Load is sccp41-8-2-2SR1S

Thanks in advance

Nahas

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Adrian Saavedra Tue, 06/03/2008 - 22:24
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Hi friend,


It is possible you're hitting something similar to bug CSCsb56074:


UI screen is grayed out when i-button is pressed


Symptom:


UI screen is grayed out when i-button is pressed


Conditions:


1.Goto Settings button-->Status Press on i-button.

2.Try to press 3 or 4 times.

3.Soktkeys become inactive and UI screen is blank.


Workaround:

Press the i-button twice more to bring up the real help screen. Then exit the help text.


Can you try doing the test on purpose?


Regards,


- adrián

Nahassamad_2 Tue, 06/03/2008 - 22:42
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Thank you for your reply..

The phone is working now. I tried this but no effect.

Regards

Nahas


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