WLC: Guest account expiration start on first login?

Unanswered Question
Jun 3rd, 2008
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Hello all,

I have a question regarding our LWAPP WLAN system. We use a WLC with Web Authentication Guest WLAN enabled.

Whenever our "Ambassador" creates user accounts, the expiration timer starts running immediately.

However, we would like to change this such that the timer starts running on first login.

This is bacause we want to print little badges with credantials on then in advance and just have them handed out by our receptionists as needed.

Is this possible?

Best Regards,


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Rob Huffman Tue, 06/03/2008 - 05:32
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Hi Eyad,

This is not currently possible using the WLC, so you would have to factor in the Start Time when setting up the Guest accounts. If you had a WCS, it sounds like this would be a helpful feature;

Scheduling WCS Guest User Accounts

A lobby ambassador is able to schedule automatic creation of a guest user account. The validity and recurrence of the account can be defined. The generation of a new username on every schedule is optional and is enabled using a check box. For scheduled users, the password is automatically generated and is automatically sent by email to the host of the guest. The email address for the host is configured on the New User window. After clicking Save, the Guest User Details window displays the password. From this window, you can email or printer the account credentials.

Follow these steps to schedule a recurring guest user account in WCS.


Step 1 Log in to the WCS user interface as lobby ambassador.

Step 2 On the Guest User window, choose Schedule Guest User and click GO from the Select a command drop-down menu.

Step 3 On the Guest Users > Scheduling window, enter the guest user name. The maximum is 24 characters.

Step 4 Check the check box to generate a username and password on every schedule. If this is enabled, a different password is supplied for each day (up to the number of days chosen). If this is disabled (unchecked), one password is supplied for a span of days. The generation of a new username and password on every schedule is optional.

Step 5 Select a Profile ID from the drop-down menu. This is the SSID to which this guest user applies and must be a WLAN that has Layer 3 authentication policy configured. Your administrator can advise which Profile ID to use.

Step 6 Enter a description of the guest user account.

Step 7 Choose limited or unlimited.

•Limited: From the drop-down menu, choose days, hours, or minutes for the lifetime of this guest user account. The maximum is 30 days.

-Start time: Date and time when the guest user account begins.

-End time: Date and time when the guest user account expires.

•Unlimited: This user account never expires.

•Days of the week: Check the check box for the days of the week that apply to this guest user account.

Step 8 Choose Apply To to restrict a guest user to a confined area by selecting a campus, building, or floor so that when applied, only those controllers and associated access points are available. You can also restrict the guest user to specific listed controllers or a configuration group, which is a group of controllers that has been preconfigured by the administrator.

From the drop-down menus, choose one of the following:

•Controller List: check the check box for the controller(s) to which the guest user account is associated.

•Indoor Area: choose the applicable campus, building, and floor.

•Outdoor Area: choose the applicable campus and outdoor area.

•Config group: choose the configuration group to which the guest user account belongs.

Step 9 Enter the email address to send the guest user account credentials. Each time the scheduled time comes up, the guest user account credentials are emailed to the specified email address.

Step 10 Review the disclaimer information. Use the scroll bar to move up and down.

Step 11 Click Save to save your changes or Cancel to leave the settings unchanged.


Hope this helps!


etayeb_dd Thu, 06/12/2008 - 05:46
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Hello Rob,

thanks for your help. Unfortunately we do not have a WCS at this time. So it seems I have to live with the limitations for now.

Best regards,


Alejandro Corte... Fri, 05/08/2009 - 15:31
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Hi Rob I have a similar question, a guest user is disconnected after some period like 30 minutes, do you lnow if there is and option to change this time of expiration?


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