just configure the RNA timer and set the CFB or CFNA on the hunt list to a mobile

HTH

javalenc

if this helps, please rate

Hi Javalenc,

In the Hunt List there is not option for configuration CFB or CFNA. There is this option in only Directory Number.

Thanks,

Wilson

Hi Javalenc,

I Verify again in the Hunt List but don't there is the option CFB or CFNA. There is another way to configure this option? because the CFB and CFNA only there is in Directory Number.

Thank You,

Wilson

Hi Iris,

My problem not is with relationship type of ring. My problem is to limit quantity of ring in a determineted Hung List and

when not response the Call should transfer for Cell Phone.

Thanks,

Wilson

Hi Wilson,

You can play with the settings shown below to keep the call available for some time before being routed to Voicemail as a final step;

So you might need to use a Hunt Group with the "Circular Hunting" Algorithm and leverage this RNA setting;

RNA Reversion Timeout

Enter a time, in seconds, after which Cisco CallManager will distribute a call to the next available or idle member of this line group or to the next line group if the call is not answered and if the first hunt option, Try next member; then, try next group in Hunt List, is chosen. The RNA Reversion Timeout applies at the line-group level to all members.

Under "Line Group Configuration", you can find (and change) the "RNA Reversion Timeout" (which is by default set to 10 seconds)

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edabe.html#wp107892

If the call goes unanswered then a Forward should be applied at the "Hunt Pilot" Level that routes the caller to the desired Cell Phone;

Hunt Forward Settings

Forward Hunt No Answer - When the call that is distributed through the hunt list is not answered in a specific time, this field specifies how to forward the call.

Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Cell Phone)

Forward Hunt Busy - When the call that is distributed through the hunt list is busy in a specific time, this field specifies how to forward the call.

Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Cell Phone)

Maximum Hunt Timer - Enter a value (in seconds) that specifies the maximum time for hunting.(Used in conjunction with Forward Hunt Busy)

Hope this helps!

Rob

Hi Rob,

I change the parameter for circular, but, it's don't solve the problem. The branch started ring all simultaneous and the call don't transfer for celular phone.

Thank You,

Wilson

Hi Rob,

I apply again the procedure and work. Thank You for your help.

Wilson