Fast Dial/Personal Address book pre-dial not working

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Jun 3rd, 2008
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I have a CCM ver 6.0.1.2 that has personal address book and fast dial services, when I add the pre-dial of 9 into there it doesn't work on the phones. It just dials the number that is in the directory or address book, does anyone know if there is a bug with this or any other configuration that has to be done?

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bwilmoth Mon, 06/09/2008 - 06:02
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From CCM service parameters for callmanager service(Advanced), you can configure International Number Prefix, National number prefix as 9011 and 91. also have a look at this bug:CSCsh61559

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