Multiple IPCC Express

Answered Question
Jun 3rd, 2008

Hi,

Is it possible to use multiple IPCC Express servers with one Call Manager?

Regards

Marko

I have this problem too.
0 votes
Correct Answer by icabrera about 8 years 5 months ago

Hi, at the design guide it says it is possible. Take a look at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/design/guide/crs60srnd.pdf, Page 3-10

Regards

Hope this helps, if so pls rate post

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Overall Rating: 4.5 (3 ratings)
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m.liew Wed, 06/04/2008 - 16:39

Yes it is possible. I have done several integrations with CM and 2 stand alone UCCX servers.

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