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Multiple IPCC Express

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markotisler
Level 1
Level 1

‎06-03-2008 10:02 PM - edited ‎03-14-2019 02:20 AM

Hi,

Is it possible to use multiple IPCC Express servers with one Call Manager?

Regards

Marko

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icabrera
Level 4
Level 4

‎06-04-2008 03:10 AM

Hi, at the design guide it says it is possible. Take a look at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/design/guide/crs60srnd.pdf, Page 3-10

Regards

Hope this helps, if so pls rate post

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icabrera
Level 4
Level 4

‎06-04-2008 03:10 AM

Hi, at the design guide it says it is possible. Take a look at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/design/guide/crs60srnd.pdf, Page 3-10

Regards

Hope this helps, if so pls rate post

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m.liew
Level 1
Level 1
In response to icabrera

‎06-04-2008 04:39 PM

Yes it is possible. I have done several integrations with CM and 2 stand alone UCCX servers.

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