Hi, NAOUFAL,

You will be possibly surprised but after I've rolled back my configuration

(due to the Unity started to work with problems again in context of MWI),

the MWI problem has gone. And it's working just fine for now.

Hope this unobvious method will help you too =)

Hi,

I have configured The Unity (UTIM) with

9992 - as "off extension"

9991 - as "on extension"

and CUCM with

9992 - as "off DN"

9991 - as "on DN"

And have absolutely non-working MWI configuration as a result.

Even after manual UTIM resync.

What's your roll back i didn't understand

Ok, than.

1. The first thing that all the changes I made were only in CUCM (not UTIM).

2.1 My first action (that was temporarily solution as life shows) was to change

CUCM's OFF DN (the type of MWI) to UTIM's ON EXTENSION.

2.2 Sometime later I rolled back 2.1 statement in its initial state.

Hope this help.

Not working :(

I've been configuring integration as SIP Trunk but MWI no working

any ideas????

Naoufal,

You've mentioned you opened TAC request.

If yes, what do TAC engineers think about it ?

No thing yet!! the history bellow:

-joined meeting place.

--MWI is not working, using unity 5.0 with call manager 6.0.1

--when dials MWI on number--- turns on.

--when dials MWI off number ---turns off.

--check the configuration.

--partition and CSS are fine.

--restarted the AvNotifierMgr and AvMsgStoreMonitorSvr.

--in subscriber's message page, hit refresh now button.

--did MWI resync as well.

--able to leave a voicemail, MWI light is not on.

--suggested him to send me the GUSI and event logs, will check that and get back to him.

So i'm waiting for a reply from TAC