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7921 Call Manager 4.1 Outside Call problem

blackswans
Level 1
Level 1

We can make local calls, but when we call outside the phone rings on the other side and when he opens the phone no conversation happens? But the call is not dropping.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

sounds like a routing issue, make sure there is all the necessary routing from/to ip phone from/to GW

most probably the RTP is not able to reach the endpoints

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate
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