Solved: Unity Connection and Outlook

Rafael Jimenez · ‎06-05-2008

I know how Unity 4.2 with exchange storage works, but I dont have idea how unity connection works.

I want implement CUCMBE, but I dont know how integrate unity connection with a mail client (MS Outlook).

Can I integrate Unity Connection if my mail server is exchange?.

How integrate Unity Connection with Linux (sendmail) email?.

Please give me some idea.

Thanks.

Michael Owuor · ‎06-05-2008

Rafael,

Through IMAP Integration, Unity Connection allows licensed users to use a third-party IMAP client (such as Outlook) to access voice messages from their desktop machines. They can only to play their voice messages with the IMAP client; there are no reply or forwarding capabilities.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_setup/guide/2xcucus030.html

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac/guide/2xcucmac050.html#wp1056057

Hope this helps.

Regards,

Michael.

View solution in original post

Michael Owuor · ‎06-05-2008

Rafael,

Through IMAP Integration, Unity Connection allows licensed users to use a third-party IMAP client (such as Outlook) to access voice messages from their desktop machines. They can only to play their voice messages with the IMAP client; there are no reply or forwarding capabilities.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_setup/guide/2xcucus030.html

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac/guide/2xcucmac050.html#wp1056057

Hope this helps.

Regards,

Michael.

cg100668 · ‎06-11-2008

Hi Michael,

I am trying to configure a new email account in Microsoft Outlook to receive emails from UNITY Connection. However there are 2 parameters I wish to confirm,

Is the User Name same as the Alias name?

Is the password same as the Web Voicemail for the user?

Used the above but I am getting an error message?

Regards,

Chandrasen

Rafael Jimenez · ‎06-11-2008

Hi Michael, is a similar procedure with lotus notes client?.

thanks.